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How to Change Your Subscription Shipping Date or Quantity

General Customer Service

How to Change Your Subscription Shipping Date or Quantity

Learn how to request changes to the shipping date or quantity for your subscription order with Simple Smart Science.

Last updated on 19 Dec, 2025

You cannot change your subscription shipping date or quantity online. Our team is happy to help you adjust your subscription to meet your needs.

How to Request a Change

1
Contact Customer Support

Email us at support@simplesmartscience.com or call 888-503-2911. Please include your order details and specify your requested change (new shipping date or desired quantity).

2
Wait for Confirmation
Our support team will review your request and make the necessary changes. We will contact you to confirm the updates to your subscription.

Frequently Asked Questions

  • Can I change my subscription settings online myself?

      No. At this time, customers cannot change subscription shipping dates or quantities from their account. Please contact support for help.

  • What kinds of changes can support help with?

      You can request changes to your subscription's shipping date, shipping frequency, quantity, or delivery address.

  • How long does it take for changes to take effect?

      Most changes are processed within 24 hours. Our team will confirm once your subscription has been updated.

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