How tracking information is provided
Once your Simple Smart Science order ships, you will receive a shipping confirmation email with your tracking number. This email is sent to the address you provided at checkout.
When you will receive tracking information
Tracking details are sent via email as soon as your order ships. Typically we ship within 24 hours of purchase.
What to do if you haven't received tracking information
Check your email inbox and spam/junk folder for a message from Simple Smart Science.
If your order is delayed, tracking will be sent as soon as your item ships.
If you still have not received tracking information after your expected ship date, contact our support team for assistance.
Contact us for help
If you have questions about your order status or have not received tracking details, please reach out to our customer support team at support@simplesmartscience.com or call us at 888-503-2911