This FAQ explains how long it takes to receive your refund after Simple Smart Science receives your returned package.
Frequently Asked Questions
When will I receive my refund after a return?
Refunds are typically issued within 7 days after your returned package is received and processed. You will receive a confirmation email when your refund has been completed.
What if I haven’t received my refund after a week?
If you do not see your refund within 7 days of your return being received, please contact our customer service team for assistance.
How will I know my refund is processed?
You will get an email notification confirming your refund once it has been issued to your original payment method.