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Why did I receive a message saying I didn't stay for the entire workshop when I did?

General Customer Service

Why did I receive a message saying I didn't stay for the entire workshop when I did?

Explains why users may receive a message indicating incomplete workshop attendance, even when they attended the entire event.

Last updated on 18 Dec, 2025

You may sometimes receive a message indicating that you did not stay for the entire Simple Smart Science workshop, even if you attended the whole session. At times our system has a hard time recognizing attendance. We very much appreciate you attending the Webinar!

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