You may need to hold your shipment or request delivery at a later date. Here’s how Simple Smart Science handles shipment holds and delays.
Can I Hold or Delay My Shipment?
If you need your shipment delayed or held until a specific date, contact Customer Service as soon as possible. We can help you cancel and refund your current order and schedule a new shipment for your preferred date.
How to Request a Shipment Hold or Delay
1
Contact Customer Service
Email us at support@simplesmartscience.com or call 888-503-2911
2
Provide Your Order Details
Include your order number and the date you want your shipment sent.
3
We’ll Confirm the Change
Our team will cancel and refund your original order if it has not shipped, and arrange for a new shipment on your requested date.
We cannot hold or delay a shipment after it has already shipped. Please contact us as soon as possible if you need to change your shipment date.