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How to Request a Refund for an Unwanted Product

General Customer Service

How to Request a Refund for an Unwanted Product

Step-by-step instructions for requesting a refund if you purchased a product you did not want.

Last updated on 19 Dec, 2025

If you purchased a product from Simple Smart Science that you did not want, you can request a refund under our 120-Day Hassle-Free Money Back Guarantee. This guide shows you how to quickly start your refund process.

Steps to Request a Refund

1
Gather your order details
Have your order number, purchase date, and the product name ready. This information helps us locate your order quickly.
2
Contact Simple Smart Science Support

Email our customer support team at support@simplesmartscience.com or call 888-503-2911. Clearly state that you wish to request a refund for an unwanted product.

Refunds for unwanted purchases are covered under our 120-Day Hassle-Free Money Back Guarantee. You must contact us within 120 days of your purchase date to be eligible.


FAQ

Does the 120-Day Guarantee apply to unwanted purchases?
Yes. If you purchased a product you did not want, you are eligible for a full refund within 120 days of purchase.
What if I opened or used the product?
You are still eligible for a refund under our guarantee, even if you have opened or used the product. Reach out to customer support for return instructions. support@simplesmartscience.com or 888-503-2911
How do I contact support?
Email support@simplesmartscience.com or call 888-503-2911

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